How would you prefer to talk to us?

E-mail

Do you have a question? We can help you through our email channel.

help@nubank.com.br

Phone

You can call Nubank's 0800 number at any time:

0800 591 2117

Chat

Do you need help right now? Contact our customer service via chat.

Just open the chat function in your app.

Follow Nubank

Stay up to date with the latest news and learn how to get the most from your purple card.


Press

We have gathered together all the information you want here.

E-mail

press@nubank.com.br

Ombudsman

Have you already talked to us and still need to resolve your issue? Our Ombudsman will be glad to look into your case.

0800 887 0463

Our service hours are Monday-Friday from 9 AM to 6 PM (São Paulo/SP time).


Partnerships

We receive a lot of requests from potential partners. Tell us about your proposal.