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How would you prefer to talk to us?

E-mail

Do you have a question? We can help you through our email channel.

help@nubank.com.brExternal Link

Phone

You can call Nubank's 0800 number at any time:

0800 608 6236External Link

Chat

Do you need help right now? Contact our customer service via chat.

Just open the chat function in your app.External Link

Follow Nubank

Stay up to date with the latest news and learn
how to get the most from your purple card.


Press

We have gathered together all the information you want here.

press@nu.bankExternal Link

Ombudsman

Have you already talked to us and still
need to resolve your issue? Our Ombudsman
will be glad to look into your case.

Our service hours are Monday-Friday from 9 AM to 6 PM
(São Paulo/SP time).


Partnerships

If you have a proposal for sponsorships, partnerships{br}or publicity, reach out to us here:{br}{br}<a>marketing@nubank.com.br</a>