I need to know
When you use your Nubank card, it's like you have an empty box.
This box, your current statement, fills up gradually with every purchase you make with your card.
On the closing date, we calculate the total amount of your purchases and we close the box.
This box then becomes your closed statement; from that moment on, any purchase you make goes on your statement for the next month.
As soon as your statement arrives closes, we will send you a bill that must be paid by the due date.
The due date of your bill is usually 7 days after your statement closes, but can be later if it falls on a national holiday or weekend.
<strong>Tip:</strong> the best day for making purchases then, is the day your statement closes; this way you'll have more time to pay.
Where do I pay?
Up to the due date, you can pay your bill on your bank's online banking app, at lottery stores, any bank branch, or at an ATM. After the due date, you have to generate a new bill on your Nubank app.
Once the bill is paid, due to processing times, we might take up to 3 working days to register your payment and update your balance.
How do you generate a new bill?
Do you want to generate a bill with a different amount due than the one you received via email?