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How does your statement work?

I need to know

When you use your Nubank card, it's like you have an empty box.

Blank statement

This box, your current statement, fills up gradually with every purchase you make with your card.

Statement with expenses

On the closing date, we calculate the total amount of your purchases and we close the box.

Closed statement

This box then becomes your closed statement; from that moment on, any purchase you make goes on your statement for the next month.

Statement with expenses

As soon as your statement arrives closes, we will send you a bill that must be paid by the due date.

The due date of your bill is usually 7 days after your statement closes, but can be later if it falls on a national holiday or weekend.

Statement with expenses

Tip: the best day for making purchases then, is the day your statement closes; this way you'll have more time to pay.

Where do I pay?

Up to the due date, you can pay your bill on your bank's online banking app, at lottery stores, any bank branch, or at an ATM. After the due date, you have to generate a new bill on your Nubank app.

Places where you can pay your bill

Once the bill is paid, due to processing times, we might take up to 3 working days to register your payment and update your balance.

Up to 3 days to pay your bill